Contact us UK
An A to Z of topics with contact details for specific Food Standards Agency staff working in that area, including telephone numbers and email details.
Popular contacts
| Helpline - General enquiries | tel: 020 7276 8829 email: helpline@foodstandards.gsi.gov.uk |
|---|---|
| Press and media enquiries | tel: 020 7276 8888 Out of hours pager: 07623 978 344 |
| Safer food better business (pack or refill request) |
tel: 0845 606 0667 email: foodstandards@ecgroup.co.uk |
| Starting a food business | Starting Up |
| Report a food problem | Consumers Business and enforcers |
A
Acrylamide
See Process contaminants
Advisory Committee on Animal Feedingstuffs (ACAF)
Advisory Committee on Novel Foods and Processes (ACNFP)
Advisory Committee on the Microbiological Safety of Food (ACMSF)
Adekunle Adeoye
ACMSF Secretariat
tel: 020 7276 8946
Animal by-products
Animal by-products are the parts of an animal that are not (or no longer) intended for human consumption
Rosalind Glover
Animal by-products, collagen and gelatines
tel: 020 7276 8320
Animal feed
Liaison with local authorities and other government departments on enforcement issues.
Contact your local authority in the first instance.
Approval of local authority controlled establishments under EU Regulations
Nader Mazhar
Enquiries from Local Authorities.
Meat (Hygiene Legislation): On-farm production of poultry and lagomorph meat (hares, rabbits etc).
Local authority delivery of official controls
tel: 020 7276 8454
Contact your local authority in the first instance.
Approval of meat establishments with veterinary attendance
Meat establishments and applications guidance
Approvals admin team
England, Scotland and Wales:
Room 112 Foss House
Kings Pool, Peasholme Green
York YO1 7PR
tel: 01904 456182 fax: 01904 455420
Karen Flanigan
Northern Ireland
FSA Northern Ireland
10A-C Clarendon Road, Belfast BT1 3BG
tel: 02890 417722 fax: 02890 417728
Assurance schemes
Liz Stretton
Policy enquiries
Assurance Schemes: Safety/consumer aspects
tel: 020 7276 8357
Sharon Egan
Assurance Schemes: Earned recognition
tel: 020 7276 8366
B
Biocides
Board Secretariat
BSE (and other TSEs)
C
Catering
On this website: Starting a catering business
Food safety and hygiene legislation
Please contact your Local Authority food safety team for advice in the first instance. Find Local Authority contact details.
Keith Blake
Catering and retail: Wales
tel: 029 2067 8902
Pauline Wilkinson
Catering and retail: Scotland
tel: 01224 285174
Trevor Williamson
Catering: Northern Ireland
tel: 02890 417713
Choking hazards
Choking incidents:
Please see 'Environmental Contamination Incidents/Food Incidents/Food Alerts'
Karin Lemier
Legislative changes and policy development
tel: 020 7276 8955
Codex Alimentarius
Collagen and Gelatines
Rosalind Glover
Animal by-products, collagen and gelatines
tel: 020 7276 8320
Committee on Toxicity of Chemicals in Food, Consumer Products and the Environment (COT)
Julie Shroff
Committee on Toxicity of Chemicals in Food, Consumer Products and the Environment (COT) (Secretariat)
tel: 020 7276 8522
Sue Kennedy
Committee on Carcinogenicity of Chemicals in Food, Consumer Products and the Environment (COC) (Secretariat)
Committee on Mutagenicity of Chemicals in Food, Consumer Products and the Environment (COM) (Secretariat)
tel: 01235 822836
email: sue.kennedy@hpa.org.uk
Complaints
Complaints about food and food businesses and food incidents should be referred directly to Local Authorities.
Complaints co-ordinator
Complaints about the FSA, our people and our services
Food Standards Agency, Correspondence, Openness and Parliamentary Branch
2C Aviation House, 125 Kingsway
London WC2B 6NH
tel: 020 7276 8612
Consultation process (not content)
Consumer attitudes survey
Robyn Ackerman
Consumer Attitudes Survey
tel: 020 7276 8494
Consumer engagement
Consumer enquiries
General food-related queries
Contaminants
David Mortimer
Organic contaminants (dioxins, PCBs, BFRs, PAHs, PFOS)
tel: 020 7276 8731
Gavin Shears
Inorganic contaminants (lead, mercury etc)
Toxic chemicals formed from components of food during processing eg 3-MCPD, acrylamide
tel: 020 7276 8713
Contaminated land/ allotments
Contracts
Procurement Team
Room 109, Foss House,
Kings Pool, 1-2 Peasholme Green
York YO1 7PR
D
Dairy hygiene
Grace Mukasa
Consumer enquiries on temperature controls, dairy hygiene and eggs and egg products hygiene in the home.
tel: 020 7276 8026
Karen Pratt
Dairy hygiene: Businesses inspected by Animal Health Dairy Hygiene Operators
tel: 020 7276 8970
Businesses inspected by local authorities
Contact your local authority in the first instance.
Find Local Authority contact details
Angela Bull
Local authority enquiries on Food safety law, microbiological food safety and temperature controls
tel: 020 7276 8908
Julian Ciepluch
List of approved establishments
tel: 020 7276 8449
Karin Lemier
Legislative changes and policy development
tel: 020 7276 8955
Date marking
Policy on 'best before' and 'use by' dates: see 'Labelling'
Disability equality
E
Economics advice
Edible co-products
Edible co-products are animal parts unsuitable for humans when taken at the slaughterhouse, but can later be used in food.
Rosalind Glover
Animal by-products, collagen and gelatines
tel: 020 7276 8320
Egg and egg products
Grace Mukasa
Consumer enquiries on temperature controls, dairy hygiene and eggs and egg products hygiene in the home.
tel: 020 7276 8026
Food business operators' enquiries
Contact your local authority in the first instance.
Find Local Authority contact details
Chris Rowswell
Shellfish – classification of harvesting areas
tel: 020 7276 8180
Angela Bull
Local authority enquiries on Food safety law, microbiological food safety and temperature controls
tel: 020 7276 8908
Julian Ciepluch
List of approved establishments
tel: 020 7276 8449
Karin Lemier
Legislative changes and policy development
tel: 020 7276 8955
Emergency planning
Cathy Alexander
Emergency Planning Branch
Food Safety Group (FSG)
tel: 020 7276 8776
Environmental contamination incidents / Food incidents / Food alerts
William Francis/Drazenka Tubin-Delic
tel: 020 7276 8737/8450
out of hours 24hr contact
tel: 0845 051 8486
European Union (EU)
For queries relating to specific EU policy or regulations, contact the appropriate policy area or look under H for helpline.
European Union Research – national contact point, framework programme (FP7)
Gwen Aherne
General Advisory Committee on Science (GACS) Secretariat. Postgraduate Scholarship Scheme.
tel: 020 7276 8058
F
Fish and shellfish
Grace Mukasa
Consumer enquiries on temperature controls, dairy hygiene and eggs and egg products hygiene in the home.
tel: 020 7276 8026
Food business operators' enquiries
Contact your local authority in the first instance.
Find Local Authority contact details
Nader Mazhar
Enquiries from Local Authorities.
Meat (Hygiene Legislation): On-farm production of poultry and lagomorph meat (hares, rabbits etc).
Local authority delivery of official controls
tel: 020 7276 8454
Chris Rowswell
Shellfish – classification of harvesting areas
tel: 020 7276 8180
Julian Ciepluch
List of approved establishments
tel: 020 7276 8449
Karin Lemier
Legislative changes and policy development
tel: 020 7276 8955
Food additives - sweeteners, flavourings, colours, enzymes and processing aids
tel: 020 7276 8570
email: foodadditives@foodstandards.gsi.gov.uk
Food allergy and intolerance research
First point of contact for all research into food allergy
tel: 0207 276 8741
email: foodintoleranceenquiries@foodstandards.gsi.gov.uk
Food Allergy and Intolerance; Policy on labelling (inc 'May Contain' and non-prepacked foods) and awareness
tel: 020 7276 8741
Food business start-up
If you are thinking about starting a business, visit our starting up page.
Food contact materials
Chemical migration into food from packaging and other materials and articles in contact with food
Food fraud
Food hygiene
For specific foods (e.g. fish, dairy etc.), see those headings elsewhere on the list.
Grace Mukasa
Consumer enquiries on temperature controls, dairy hygiene and eggs and egg products hygiene in the home.
tel: 020 7276 8026
Food business operator enquiries on food hygiene
tel: 020 7276 8971
David Gray
Microbiological food safety, temperature controls and food hygiene: Legislative changes and policy development.
tel: 020 7276 8940
Angela Bull
Local authority enquiries on Food safety law, microbiological food safety and temperature controls
tel: 020 7276 8908
Food hygiene campaign
Implementation of strategy to reduce food poisoning
Food Hygiene Rating Scheme
David Millis
Food hygiene rating scheme and Scores on the Doors
tel: 020 7276 8424
Food incidents / Food alerts
Technical support for local authorities; operates Food Alert system; UK competent authrity for Rapid Alert System for Food and Feed (RASFF)
Food irradiation
Food safety law
If you are setting up a new food business, please contact your Local Authority Environmental Health Officer. For specific areas of food law, see contacts below.
Liz Stretton
Policy enquiries
Assurance Schemes: Safety/consumer aspects
tel: 020 7276 8357
Angela Bull
Local authority enquiries on Food safety law, microbiological food safety and temperature controls
tel: 020 7276 8908
Freedom of information (FOI)
To make a request for information to the Food Standards Agency, please use this A-Z contact list to identify the correct person. If you wish to write a letter, please see address below.
Food Standards Agency
Aviation House, 125 Kingsway, London WC2B 6NH
Or email: helpline@foodstandards.gsi.gov.uk
G
Gelatine
See 'Collagen and Gelatine'
General Advisory Committee on Science (GACS)
Gwen Aherne
General Advisory Committee on Science (GACS) Secretariat. Postgraduate Scholarship Scheme.
tel: 020 7276 8058
Genetic modification
David Jefferies
Genetic Modification: Labelling legislation and safety of GMOs
tel: 020 7276 8573
Greening Government
Aadil Bashir
Sustainability and Greening Government
tel: 020 7276 8001
H
HACCP (Hazard Analysis and Critical Control Points)
Freddie Lachhman
Meat Industry Guide and HACCP (Hazard Analysis and Critical Control Points) in slaughterhouses, cutting plants and cold stores. Meat Plant HACCP Manual
tel: 020 7276 8384
Helpline
General enquires or if you are unsure who to contact.
Herbal products
Horizon scanning
Human resources
Hygiene legislation
See also 'Food hygiene'
For specific foods, see those headings elsewhere in the list.
Catering and retail: Please contact your local authority in the first instance
Find local authority contact details
Food hygiene business: England
tel: 020 7276 8971
Chris Rowswell
Shellfish – classification of harvesting areas
tel: 020 7276 8180
Keith Blake
Catering and retail: Wales
tel: 029 2067 8902
Pauline Wilkinson
Catering and retail: Scotland
tel: 01224 285174
I
Imported food
Imported food helpline
Food not of animal origin, except fish and shellfish
tel: 020 7276 8018
Animal Health & Veterinary Laboratories Agency (AHVLA)
Imported food of animal origin other than fish or shellfish
tel: 01245 454860
Industry guides
See Meat industry guide
Monica Racero-Baena
Industry Guides to Good Hygiene Practice
tel: 020 7276 8543
L
Labelling
For food labelling enquiries, please contact Defra helpline on: 08459 33 55 77 or email: helpline@defra.gsi.gov.uk
Labelling - Enforcement
Liaison with local authorities and other government departments on enforcement issues.
Please contact your regional team for advice in the first instance or knowledge hub. To find contact details, check our local authority postcode search facility.
Standards branch
tel: 020 7276 8016
email: standards.support@foodstandards.gsi.gov.uk
Wine labelling - see Wine below
Local authorities
Local authority delivery of official controls:
Complaints about local authority delivery should first be pursued through the local authority's own complaints procedure. To find contact details, check out our Local Authority postcode search facility.
David Millis
Food hygiene rating scheme and Scores on the Doors
tel: 020 7276 8424
Nader Mazhar
Enquiries from Local Authorities.
Meat (Hygiene Legislation): On-farm production of poultry and lagomorph meat (hares, rabbits etc).
Local authority delivery of official controls
tel: 020 7276 8454
Jackie Jewett
Food Business start-up, Local authority monitoring and Regional Unit Liaison Officer
tel: 020 7276 8412
Abimbola Adeyemi
Local authority audit
tel: 020 7276 8428
Sally Hayden
Enforcement (policy issues): Framework Agreement
tel: 020 7276 8422
Bob Pilling
Qualifications and training for local authority food law enforcement officers
tel: 020 7276 8436
Nathan Philippo
Food standards enforcement: Technical advice and Food Law Code of Practice and Practice Guidance
tel: 0207 276 8503
Food fraud issues
Food fraud issues hotline
tel: 020 7276 8527 (answerphone)
M
Mail order and online selling
If you are setting up a new mail order/online food business, please contact your local authority environmental health officer.
Liz Stretton
Policy enquiries
Assurance Schemes: Safety/consumer aspects
tel: 020 7276 8357
Meat fraud
(see Local authorities and Food fraud)
Meat hygiene legislation
Nader Mazhar
Enquiries from Local Authorities.
Meat (Hygiene Legislation): On-farm production of poultry and lagomorph meat (hares, rabbits etc).
Local authority delivery of official controls
tel: 020 7276 8454
Tolulope Odeleye
Meat (Hygiene Legislation): Red meat: (Cattle, pigs and sheep)
tel: 020 7276 8369
Abi Abdul
Meat (Hygiene Legislation): Poultry, farmed and wild game
tel: 020 7276 8386
Meat industry guide (MIG)
Freddie Lachhman
Meat Industry Guide and HACCP (Hazard Analysis and Critical Control Points) in slaughterhouses, cutting plants and cold stores. Meat Plant HACCP Manual
tel: 020 7276 8384
Meat inspection
Meat products
Food hygiene policy issues for meat products, minced meat, meat preparations and mechanically separated meat plants.
Liz Stretton
Policy enquiries
Assurance Schemes: Safety/consumer aspects
tel: 020 7276 8357
Media enquiries
See 'Press office'
Microbiological safety of food
Adekunle Adeoye
ACMSF Secretariat
tel: 020 7276 8946
Louise Knowles
Antibiotic/antimicrobial resistance
tel: 020 7276 8966
Paul Cook
Antibiotic/antimicrobial resistance
tel: 020 7276 8950
Kirsten Stone
Microbiological food safety: Food hygiene in the home/schools
tel: 020 7276 8993
Adam Hardgrave
Microbiological food safety: surveillance
tel: 020 7276 8957
David Gray
Microbiological food safety, temperature controls and food hygiene: Legislative changes and policy development.
tel: 020 7276 8940
Angela Bull
Local authority enquiries on Food safety law, microbiological food safety and temperature controls
tel: 020 7276 8908
Milk hygiene
See Dairy hygiene
Mycotoxins
Advice on toxins produced by certain moulds that grow on foodstuffs:
email: mycotoxins@foodstandards.gsi.gov.uk
N
Nitrates in vegetables
Novel foods
O
Official feed and food controls regulations
P
Parliamentary and Ministerial correspondence unit
Parliamentary business; co-ordination of replies to Ministerial correspondence and distribution of Treat Official correspondence; honours and public appointments.
Pesticides (food safety aspects)
Barry Maycock
Pesticides (Food Safety Aspects): Authorisation and monitoring, residues in food
tel: 0207 276 8523
Postgraduate Scholarship Scheme
Gwen Aherne
General Advisory Committee on Science (GACS) Secretariat. Postgraduate Scholarship Scheme.
tel: 020 7276 8058
Press office
tel: 020 7276 8888
Out of hours pager: 07623 978 344
Private Office for the Chief Executive
Chrissie Tsampazi
Private Secretary to the Chief Executive
tel: 020 7276 8617
Private Office of the Chair and Deputy Chair
Ian Dunlop
Private Secretary to the Chair and Deputy Chair
tel: 020 7276 8625
Process contaminants
Toxic chemicals formed from components of food during processing eg 3-MCPD, acrylamide
Gavin Shears
Inorganic contaminants (lead, mercury etc)
Toxic chemicals formed from components of food during processing eg 3-MCPD, acrylamide
tel: 020 7276 8713
Procurement
Procurement Team
Room 109, Foss House,
Kings Pool, 1-2 Peasholme Green
York YO1 7PR
Q
Quick frozen foods
Richard Wood
Quick Frozen foods regulations
tel: 020 7276 8154
R
Radioactivity in food
Dr Selwyn Runacres
Radioactivity in Food
tel: 020 7276 8745
Recruitment
Recruitment and resourcing team
Regional team
Agency teams working regionally within England to help to support and deliver the Agency's key targets in partnership with local and regional organisations. To find out more about the Regional Team and for general enquiries, contact the Central Unit. For a local issue or event, contact the appropriate regional team direct.
John Barnes
Head of Regional Unit
tel: 020 7276 8416 mob: 07867 53783
Tunde Alebiosu
Regional Unit Team Liaison Officer
tel: 020 7276 8932
Julian Blackburn
Regional Unit Co-ordinator (East of England/South-East)
tel: 020 7276 8437 mob: 07887 63113
Gail Jones
Deputy Regional Unit Co-ordinator (East of England/South-East)
tel: 07768 681292
Marcia Nightingale
Regional Unit Co-ordinator (East Midlands)
tel: 0115 852 6978 mob: 07768 77625
Sandra Cockell
Deputy Regional Unit Co-ordinator (East Midlands)
tel: 0115 852 6978 mob: 07787 45149
Angela Towers
Regional Unit Co-ordinator (North East/North West)
tel: 07881 717180 mob: 07881 717180
Nick Mann
Regional Co-ordinator (South West)
tel: 07990 795370
Registration of food businesses
On this website: Starting a catering business
Contact your local authority in the first instance.
Research (Agency's portfolio)
Alisdair Wotherspoon
Research policy and strategy development; co-ordination of FSA's research activities; liaison with other government departments and funding bodies; publicises FSA research portfolio.
tel: 020 7276 8786
Patrick Miller
Research: EU framework programme 6 and 7
tel: 020 7276 8277
S
Safer food, better business
Safer food better business: requests for SFBB pack or pack refill
Contact order line direct and please state the type of pack that you require.
tel: 0845 606 0667
email: foodstandards@ecgroup.co.uk
Carol Wittrick
Safer food better business: Implementation
tel: 0207 276 8537
Scores on the Doors
David Millis
Food hygiene rating scheme and Scores on the Doors
tel: 020 7276 8424
Shellfish
See 'Fish and Shellfish'
Social Science Research Committee (SSRC)
Spongiform Encephalopathy Advisory Committee (SEAC)
Dr Sophie Rollinson
Spongiform Encephalopathy Advisory Committee (SEAC) Secretariat
tel: 020 7276 8045
Statistics and surveys technique
Clifton Gay
Statistics and survey techniques
tel: 020 7276 8657
Suppliers
See 'Procurement'
T
Technical website help
Performance and technical problems relating to Food Standards Agency websites
Atif Elahi
Performance and technical issues relating to Food Standards Agency website
tel: 0207 276 8826
Temperature controls
Food business operator enquiries: Please contact your local authority in the first instance. Find your local authority
Grace Mukasa
Consumer enquiries on temperature controls, dairy hygiene and eggs and egg products hygiene in the home.
tel: 020 7276 8026
David Gray
Microbiological food safety, temperature controls and food hygiene: Legislative changes and policy development.
tel: 020 7276 8940
Angela Bull
Local authority enquiries on Food safety law, microbiological food safety and temperature controls
tel: 020 7276 8908
Tenders
See 'Procurement'
Traceability of food
Nader Mazhar
Enquiries from Local Authorities.
Meat (Hygiene Legislation): On-farm production of poultry and lagomorph meat (hares, rabbits etc).
Local authority delivery of official controls
tel: 020 7276 8454
Liz Stretton
Policy enquiries
Assurance Schemes: Safety/consumer aspects
tel: 020 7276 8357
V
Veterinary medicines (food safety aspects)
W
Whistleblowing
Whistleblowing confidential Hotline
tel: 020 7276 8527 (answerphone)
Speak confidentially to a member of staff
tel: 020 7276 8712
Wine
Wine enforcement and regulatory advice
tel: 020 7276 8351
