Civil Service People Survey

The Civil Service People Survey is an annual survey of the opinions and attitudes of our staff’s experiences of work. It is a single survey carried out across the entire Civil Service.

Civil Service People Survey 2014

The FSA surveyed its staff in October 2014 as part of the annual Civil Service-wide people survey. 

A key element of the people survey is the ‘Employee Engagement Index’. This is based on evidence of a link between highly-engaged staff, high levels of health and wellbeing, and organisational performance. Employee engagement is shaped by experiences at work, as measured by nine themes (drivers of engagement) in the survey, including leadership and managing change, my work, learning and development and inclusion and fair treatment.

The 2014 survey results show a positive picture overall, with the majority of survey themes showing improvement. The response rate to the 2014 FSA People Survey was 86.3%. The Employee Engagement Index has risen from 50% in 2013 to 53% in 2014.

The FSA is committed to acting on the results of the People Survey. Senior leaders are responsible for results in their Directorate. Encouragingly, this year the proportion of staff who believe senior leaders will act on the results of the survey has increased 10 percentage points. The proportion of staff who believe effective action has been taken on the results of the last survey has increased 10 percentage points.

Civil Service People Survey 2013

The FSA surveyed its staff in autumn 2013 as part of the annual Civil Service-wide staff survey. The highlights report, which can be found at the link towards the end of this page, shows the results for the FSA and compares them with those of the rest of the Civil Service. Combined 2013 data for the whole Civil Service can be found via the 'External sites' links on this page. Combined data for other years is also available.

Civil Service People Survey 2012

The FSA surveyed its staff in October 2012 as part of the annual Civil Service-wide staff survey. Almost 300,000 staff across the Civil Service took part in 2012. The highlights report below shows the results for the FSA and compares them with those of the rest of the Civil Service. The other report shows our results from the ‘Organisational culture’ questions.

Civil Service People Survey 2011

The FSA surveyed its staff in October 2011 as part of the second pan-Civil Service staff survey which included 100 government departments and agencies. The report lists the questions asked in the survey and gives responses from FSA staff. It compares our results with all the organisations that took part, and with the 'highest performers'.