Last updated on 28 December 2011

Roles and responsibilities of Government authorities

Roles and responsibilities of Government organisations with an interest in imported food.

Roles and responsibilities of public bodies in the import of food and feed
Department Areas covered relevant to imported food Contact details
Animal Health and Veterinary Laboratories Agency (AHVLA) Import of products of animal origin (other than fishery products and live bivalve molluscs) Web: http://www.defra.gov.uk/ahvla/
Email: ahitchelmsford@ahvla.gsi.gov.uk
Tel: 01245 454 860
DARD Import policy for  animals and animal products to Northern Ireland (including meat, but not fish or aquaculture products) Web: http://www.dardni.gov.uk/
Email: dardhelpline@dardni.gov.uk
Tel: 028 9052 4999
Defra Import policy for  animals Web: http://www.defra.gov.uk/food-farm/import-export/ and http://www.defra.gov.uk/food-farm/food/personal-imports/ (for personal imports)
Email: defra.helpline@defra.gsi.gov.uk
Tel: 08459 335577
(020 7238 6951 from outside UK)
Food and Environment Research Agency (Fera) Import of seeds, beans and plant products Web: http://www.fera.defra.gov.uk/
Email: info@fera.gsi.gov.uk Tel: 01904 465 625
Food Standards Agency Import of food not of animal origin, fish and aquaculture products.  Web: http://www.food.gov.uk
Email:imported.food@foodstandards.gsi.gov.uk
Tel: 020  7276 8018
Her Majesty’s Revenue and Customs Import duties Web: http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageImport_Home
Email: Enquiry form at https://online.hmrc.gov.uk/shortforms/form/CITEX_CGEF
Tel: 0845 010 9000
Classification helpline: 01702 366 077
Email: classification.tso@hmrc.gov.uk
Medicines and Healthcare Regulatory Agency (MHRA) Import of medicines and medicinal products Web: http://www.mhra.gov.uk/index.htm
Email: info@mhra.gsi.gov.uk
Tel: 020 3080 6000
Rural Payments Agency Import licences for trading purposes, quotas Web: http://rpa.defra.gov.uk/rpa/index.nsf/home
Email: tsmu@rpa.gsi.gov.uk Tel: 0191 226 5050
Scottish Government Rural and Environment Directorate Import policy for animals and animal products to England (including meat, but not fish or aquaculture products) Web: http://www.scotland.gov.uk/About/Directorates/ruralandenvironment
Email: ceu@scotland.gsi.gov.uk
Tel: 08457 741741 or 0131 556 8400
UK Border Agency Anti-smuggling controls on products of animal origin at ports and airports except in Border Inspection posts  Web: http://www.ukba.homeoffice.gov.uk/
Welsh Government – Department of Environment and Sustainable Development Import policy for  animals and animal products to Wales (including meat, but not fish or aquaculture products) Web: http://wales.gov.uk/topics/environmentcountryside/?lang=en
Email: wag-en@mailuk.custhelp.com
Tel: 030 060 3300 or 0845 010 3300 (English)
Tel: 030 060 4400 or 0845 010 4400 (Welsh)
Tel: 0044 1443 845500 (International)