Product recall of Graham's Home Bakery 6 White Snowballs with best before dates up to and including 31 October 2004 (Northern Ireland)
Wednesday 13 October 2004
Category D: For information only
Ref: 44/2004/Northern Ireland
Chief Environmental Health Officers will wish to be aware of a product recall by Graham's Home Bakery, 6 Barronstown Road, Dromore, Co. Down BT25 1NT. The product, Graham�s Home Bakery 6 White Snowballs, is packed in a plastic tray with a clear plastic film. The barcode is 5022951015709. All best before dates up to and including 31 October 2004 have been recalled.
Graham�s Home Bakery has received 15 complaints relating to a chemical taste and odour of the product. In addition, two complaints have been received by Environmental Health Departments. Both complainants alleged a burning sensation in the mouth following consumption. The cause of the problem is as yet unknown, however complaint samples and samples taken directly from the factory have been submitted to the Public Analyst.
The product is distributed through direct van sales to retail outlets throughout Northern Ireland. Graham's has instructed all van drivers to collect any product remaining in retail outlets, arranged for point of sale notices to be put up in retail outlets, and was due to issue a product recall notice to appear on Saturday 9 October in the Northern Ireland daily press.
Annex A: Product recall
Graham's Home Bakery, Dromore, wishes to recall the following product:
Packets of '6 white snowballs' – Barcode: 5022951015709. All the Best before dates prior to and including 31 October 2004 are affected.
A number of complaints have been received by both local authorities and Graham's Home Bakery.
The nature of the complaints include a chemical smell of the product and a possible burning sensation in the mouth if any of the product is consumed.
The product is sold in retail outlets throughout Northern Ireland.
Product identification: Packets contain six coconut covered buns, sealed in a clear plastic film.
Consumers who have purchased any of this product should return it to their retailer or Graham's Home Bakery, 6 Barronstown Road, Dromore, Co. Down BT25 1NT for a full refund.