Aberdeenshire (Year 3) (Closed)

The Authority's Strengths

Documented Procedures - A procedure is in place and there was evidence that documents were up to date and readily available to staff.

Complaints about the Service - A policy and a procedure are in place.

Liaison with Other Organisations - The Authority has in place arrangements for liaison with other appropriate bodies.

Feedingstuffs - The Authority is addressing its responsibilities for feedingstuffs enforcement.

Areas for Improvement

Service Plan - A comprehensive Service Plan had been produced and updated, although a performance review based on the Service Plan for the previous year had not been submitted for appropriate member approval.

Internal Monitoring - A policy and procedure is in place although evidence that the procedure had been fully implemented was missing in some areas.

Food Hazard Warnings - A procedure has been produced although it had not been followed in all cases.