Last updated on 21 February 2014

Tesco 'Free From' Digestive Biscuits withdrawn

Tesco has withdrawn its 'Free From' Digestive Biscuits with a 'best before' date of September 2014 because some packs may contain Tesco 'Free From' Milk Chocolate Digestive Biscuits, which contain milk and soya. This information is not mentioned on the label, making the product a possible health risk for anyone who is allergic to milk or soya, or has an intolerance to milk or its constituents.

Product details:

Product name: Tesco 'Free From' Digestive Biscuits
Pack size: 170g
Best before date: September 2014

No other Tesco products are known to be affected.

Risk

Allergens: Milk, Soya

This product contains milk and soya, making it a possible health risk for anyone who is allergic to milk and/or soya or has an intolerance to milk or its constituents.

Our advice to consumers

If you have bought the above product and you are allergic to milk and/or soya or have an intolerance to milk or its constituents, please do not eat it. Instead, return it to the store where it was purchased or contact Tesco Customer Relations on 0800 50 55 55.

Action taken by the company:

The company has withdrawn the product from sale and has contacted the relevant allergy support organisations, which will tell their members about the withdrawal. A copy of the allergy alert issued by Tesco is attached.

About allergy alerts

Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk.

In such situations the FSA will issue an Allergy Alert. It is also possible to subscribe to an email alert system to receive automatic messages whenever Allergy Alerts are issued. Click on the 'Email updates' link in the box at the bottom of this page to find more details.

You can get details of all the latest allergy alerts as soon as they're issued by getting the details sent as a SMS text message direct to your mobile phone. To sign up to this free service, simply send the text message 'START ALLERGY' to the number 62372. To unsubscribe, just text 'STOP ALLERGY' to the same number.

You can also subscribe to our Really Simple Syndication (RSS) feed for food and allergy alerts. RSS is a format for distributing news content and is a simple way to keep up to date with the latest news on a website. When we publish via RSS, you can automatically get the updated content via a 'news aggregator' or 'news reader'. Our RSS feed will contain a brief summary and link back to our web content.

Ref: H/2014