Incorrect allergen labelling on some The Health Store products

Last updated:
23 January 2013
allergy alert
The Health Store is withdrawing some of its products, because an error has led to inconsistent information between the ingredients list and allergy advice on the label. This is a possible health risk to anyone with an allergy to or intolerance of milk, or with a sensitivity to sulphites. The Agency has issued an Allergy Alert.

Products being withdrawn that contain milk

  • The Health Store Yoghurt coated Almonds, 125g
  • All 'best before' dates up to and including 3 September 2013
  • The Health Store Yoghurt coated Hazelnuts, 125g
  • All 'best before' dates up to and including 30 July 2013
  • The Health Store Yoghurt coated Banana Chips, 125g
  • All 'best before' dates up to and including 30 August 2013
  • The Health Store Yoghurt coated Brazil Nuts, 125g
  • All 'best before' dates up to and including 5 October 2013
  • The Health Store Yoghurt coated Raisins, 125g
  • All 'best before' dates up to and including 12 October 2013
  • The Health Store Yoghurt coated Cashew Nuts, 125g
  • All 'best before' dates up to and including 5 October 2013
  • The Health Store Yoghurt coated Ginger, 125g
  • All 'best before' dates up to and including 13 October 2013
  • The Health Store Yoghurt coated Peanuts, 125g
  • All 'best before' dates up to and including 5 October 2013
  • The Health Store Yoghurt coated Banana Chips, 500g
  • All 'best before' dates up to and including 17 August 2013
  • The Health Store Yoghurt coated Peanuts, 500g
  • All 'best before' dates up to and including 17 August 2013
  • The Health Store Yoghurt coated Raisins, 500g
  • All 'best before' dates up to and including 20 August 2013
  • The Health Store Yoghurt coated Honeycomb, 125g
  • All 'best before' dates up to and including 3 January 2014
  • The Health Store Carob coated Brazil Nuts, 200g
  • All 'best before' dates up to and including 4 June 2013
  • The Health Store Carob coated Ginger, 200g
  • All 'best before' dates up to and including 27 May 2013
  • The Health Store Carob coated Peanuts, 200g
  • All 'best before' dates up to and including 17 April 2013
  • The Health Store Carob coated Raisins, 200g
  • All 'best before' dates up to and including 25 May 2013

Products being withdrawn that contain sulphites

  • The Health Store Trail Mix, 250g
  • All 'best before' dates up to and including 29 September 2013
  • The Health Store Just Fruit Muesli, 1kg
  • All 'best before' dates up to and including 6 October 2013

Products being withdrawn that contain milk and sulphites

  • The Health Store Yoghurt coated Pineapple, 125g
  • All 'best before' dates up to and including 30 July 2013
  • The Health Store Yoghurt coated Apricots, 125g
  • All 'best before' dates up to and including 13 October 2013

Advice for consumers

Customer notices will be displayed in stores to explain why these products have been withdrawn and to tell consumers about the actions they can take if they have bought any of these products. The Health Store has told the allergy support organisations of this withdrawal.

If you have bought one of the above products and are allergic to or intolerant of milk, or if you have a sensitivity to sulphites, do not eat it.

No other The Health Store products are known to be affected.

The science behind the story: 
Sulphites are used as preservatives in a wide range of foods, in particular soft drinks, sausages, burgers, and dried fruit and vegetables. These additives maintain food colour and prolong shelf-life by preventing the growth of micro-organisms. When the gas sulphur dioxide is dissolved in a liquid, such as wine, it is known as a sulphite. Sulphur dioxide is produced naturally when wine and beer are made and it is often added to wine to stop it from continuing to ferment in the bottle. Usually, most of the ‘head space’ in a bottle of wine (the part of the bottle not filled with wine) is sulphur dioxide. Some people who have asthma may react to inhaling sulphur dioxide. A very few people with asthma have had an attack after drinking acidic drinks (such as fruit-based drinks) containing sulphites, but this is not thought to be very common.

About Allergy Alerts

Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk.

In such situations the Agency will issue an Allergy Alert. It is also possible to subscribe to an email alert system to receive automatic messages whenever Allergy Alerts are issued. Click on the 'Email updates' link in the box at the bottom of this page to find more details.

You can get details of all the latest allergy alerts as soon as they're issued by getting the details sent as a SMS text message direct to your mobile phone. To sign up to this free service, simply send the text message 'START ALLERGY' to the number 62372. To unsubscribe, just text 'STOP ALLERGY' to the same number.

You can also subscribe to our Really Simple Syndication (RSS) feed for food and allergy alerts. RSS is a format for distributing news content and is a simple way to keep up to date with the latest news on a website. When we publish via RSS, you can automatically get the updated content via a 'news aggregator' or 'news reader'. Our RSS feed will contain a brief summary and link back to our web content. Click on 'What is RSS' on the left of this page for more details.