Tesco withdraws Tesco Frozen Steam Rice – White Rice
Monday 10 September 2007
Tesco has withdrawn its own brand Frozen Steam Rice White Rice, because the product contains egg which is not shown on the label. The Agency has issued an Allergy Alert.
As a result of a manufacturing error a small number of packs have been filled with Tesco Frozen Egg Fried Rice. This makes the product unsafe for individuals who are allergic to egg, and are advised not to eat this product.
Product details
- Tesco Steam Rice White Rice, 800g (4 x 200g)
- Best Before Date July 2008
No other Tesco products are known to be affected.
Tesco has withdrawn the product from sale. Point-of-sale notices will be displayed in all stores, telling customers that they can return the product to the store and receive a full refund. In addition, Tesco will contact the relevant allergy support organisations, who will inform their at-risk allergic members of the withdrawal.
Allergy alerts
Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk.
In such situations the Agency will issue an Allergy Alert. It is also possible to subscribe to an email alert system to receive automatic messages whenever Allergy Alerts are issued.
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