Britvic Ireland withdraws Still Ballygowan in Northern Ireland

The products being withdrawn, both with a 'best before' date of end of May 2013, are:

• Still Plastic Ballygowan Water, 750ml
• Still Ballygowan Sports Water, 1 litre

Britvic Ireland has withdrawn all of the affected products from distributors. These have only been distributed in Northern Ireland. If you have bought the products you can contact the Britvic Ireland Customer Contact Centre on 028 90 707222 to arrange a reimbursement.

No other Britvic Ireland products are known to be affected.

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The Food Standards Agency issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food. In some cases, a ‘Food Alert for Action’ is issued. This provides local authorities with details of specific action to be taken on behalf of consumers.

You can get FSA alerts about product recall and withdrawals either by email or SMS text. Visit the Get Alerts page at the link towards the bottom of this page to find out how.

You can also subscribe to our Really Simple Syndication (RSS) feed for food and allergy alerts. RSS is a format for distributing news content and is a simple way to keep up to date with the latest news on a website.

When we publish via RSS, you can automatically get the updated content via a 'news aggregator' or 'news reader'. Our RSS feed will contain a brief summary and link back to our web content. Click on 'What is RSS' on the left of this page for more details.