Creme d’Or recalls assorted chocolates because they contain undeclared natural pistachio flavouring

England and Wales specific
28 September 2018

Creme d’Or is recalling Happy Jackson ‘Congratulations! You Totally Did It!’, ‘Happy Birthday Oh Gorgeous One!’ and ‘Great Big Box of Awesomeness’ assorted chocolates because some of the chocolates contain natural pistachio flavouring which is not mentioned on the label. This means the products are a possible health risk for anyone with an allergy to nuts (pistachios).

Product details

Happy Jackson ‘Congratulations! You Totally Did It!’

Pack size 200g
Batch code L7339A3
Best before 5 December 2018

Happy Jackson ‘Happy Birthday Oh Gorgeous One!’

Pack size 200g
Best before 17 October 2018 and 5 December 2018
Batch description L7290A3 and L7339A3

Happy Jackson ‘Great Big Box of Awesomeness!’

Pack size 200g
Batch code L7290A3
Best before 17 October 2018

No other Creme d’Or products are known to be affected.

Risk statement

Allergen(s): Nuts (Pistachios)

These products may contain pistachio making them a possible health risk for anyone with an allergy to nuts (pistachios).

Action taken by the company

Creme d’Or are recalling the above products from customers and have been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has issued point-of-sale notices to their customers. These notices explain to customers why products are being recalled and tells them what to do if they have bought the products.

Our advice to consumers

If you have bought any of the above products and have an allergy to pistachios do not eat them. Instead return them to the place from where they were bought for a full refund.

About allergy alerts

Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk. When there is a food allergy risk, the FSA will issue an Allergy Alert.

Ref: FSA-AA-67-2018