Food Alert
Mars Food UK recalls Uncle Ben’s Brown Basmati ready to heat rice pouches because packs may contain glass
Mars Food UK is recalling Uncle Ben’s Brown Basmati ready to heat rice pouches as some packs may contain pieces of glass. The possible presence of glass makes this product unsafe to eat.
Product details
| Uncle Ben’s Brown Basmati ready to heat rice | |
|---|---|
| Pack size | 250g |
| Best before | 17 November 2020 |
| Best before | 08 December 2020 |
| Best before | 14 June 2021 |
| Best before | 15 June 2021 |
| Best before | 03 July 2021 |
| Best before | 19 July 2021 |
| Best before | 09 December 2020 |
| Best before | 08 January 2021 |
| Best before | 18 January 2021 |
| Best before | 19 January 2021 |
| Best before | 02 March 2021 |
| Best before | 16 March 2021 |
| Best before | 20 March 2021 |
| Best before | 24 May 2021 |
Risk statement
The product may contain pieces of glass which could present a safety risk.
Action taken by the company
Mars Food UK is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Our advice to consumers
If you have bought the above product do not eat it. Instead return it to the store from where it was bought for a full refund or please dispose of it and contact Uncle Ben’s consumer care line on 0800-952-1234 for a full refund.
About product recalls and withdrawals
If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The FSA issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food. In some cases, a 'Food Alert for Action' is issued. This provides local authorities with details of specific action to be taken on behalf of consumers.
Ref: FSA-PRIN-32-2020