The Raw Factory recalls various raw pet food products containing tripe and/or pork as they contain salmonella

England specific
16 November 2018

The Raw Factory Ltd is recalling various raw pet food products containing tripe and/or pork because they contain salmonella.

Product details

Chicken & Tripe

Batch code CT145, CT146, CT147, CT148, CT149
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Lamb & Tripe

Batch code L&T88, L&T89, L&T90, L&T91
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Duck Pork & Offal

Batch code DPO71, DPO72, DPO73, DPO74, DPO75
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Pork Mince

Batch code PM65
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Tripe

Batch code T124, T125, T126, T127, T128
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Chicken Tripe & Offal

Batch code CTO123, CTO124, CTO125
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Tripe plus Turkey

Batch code T&T71, T&T72, T&T73, T&T74, T&T75
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Duck Tripe & Offal

Batch code DTO115, DTO116, DTO117, DTO118
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Salmon & Tripe

Batch code S&T85, S&T86, S&T87
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Beef & Tripe

Batch code B&T110, B&T111
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Pork & Tripe

Batch code P&T38, P&T39, P&T40, P&T41
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

Tripe Chunks

Batch code TC28
Best before September 2019
Batch description All products purchased between 19/09/18 and 31/10/18

No other The Raw Factory products are known to be affected.

Risk statement

The presence of salmonella in the products listed. Salmonella is a bacterium that can cause food poisoning in humans and animals. The product could therefore carry a potential risk, either through direct handling of the pet food, or indirectly for example from food bowls or utensils or contact with the faeces of infected animals. In humans, symptoms caused by salmonella usually include fever, diarrhoea and abdominal cramps.

Action taken by the company

The Raw Factory Ltd is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notice.

Our advice to consumers

Pet owners: When handling and serving raw pet food to pets it is always advised to clean utensils and feeding bowls thoroughly. Consumers should wash hands thoroughly after handling raw pet food and store separate from any ready-to-eat foods. Care should be taken when defrosting to avoid cross contamination of other foods/ surfaces. If you have bought any of the above products, return them to the store from where they were bought for a full refund.

About product recalls and withdrawals

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The FSA issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food. In some cases, a 'Food Alert for Action' is issued. This provides local authorities with details of specific action to be taken on behalf of consumers.

Ref: FSA-PRIN-57-2018