HEMA recalls hazelnut milk chocolate letters because they may contain pieces of plastic

England specific
14 December 2018

HEMA is recalling hazelnut milk chocolate letters as these may contain small pieces of plastic. The presence of plastic makes this product unsafe to eat and presents a safety risk.

Product details

A hazelnut milk

Pack size 160g
Best before All dates

B hazelnut milk

Pack size 160g
Best before All dates

L hazelnut milk

Pack size 160g
Best before All dates

M hazelnut milk

Pack size 160g
Best before All dates

N hazelnut milk

Pack size 160g
Best before All dates

O hazelnut milk

Pack size 160g
Best before All dates

P hazelnut milk

Pack size 160g
Best before All dates

R hazelnut milk

Pack size 160g
Best before All dates

S hazelnut milk

Pack size 160g
Best before All dates

T hazelnut milk

Pack size 160g
Best before All dates

V hazelnut milk

Pack size 160g
Best before All dates

W hazelnut milk

Pack size 160g
Best before All dates

C hazelnut milk

Pack size 160g
Best before All dates

D hazelnut milk

Pack size 160g
Best before All dates

E hazelnut milk

Pack size 160g
Best before All dates

F hazelnut milk

Pack size 160g
Best before All dates

G hazelnut milk

Pack size 160g
Best before All dates

H hazelnut milk

Pack size 160g
Best before All dates

J hazelnut milk

Pack size 160g
Best before All dates

K hazelnut milk

Pack size 160g
Best before All dates

No other HEMA products are known to be affected.

Risk statement

The presence of plastic makes this product unsafe to eat and presents a safety risk.

Action taken by the company

HEMA is recalling the above products. Point of sale notices are displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Our advice to consumers

If you have bought any of the above products, do not eat them. Instead, return them to the store from where they were bought for a full refund.

About product recalls and withdrawals

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The FSA issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food. In some cases, a 'Food Alert for Action' is issued. This provides local authorities with details of specific action to be taken on behalf of consumers.

Ref: FSA-PRIN-66-2018