We want this site to be accessible to all users, including those with visual impairments. Our website has been designed with a number of accessibility features.

Readable and resizable fonts

The FSA website uses font sizes that you can control using your web browser.

You can change the text size in Microsoft Internet Explorer by selecting View > Text size followed by your preferred text size from 'Smallest' to 'Largest'. The default setting is 'Medium'.

You can change the text size in Mozilla Firefox by selecting View > Text size followed by 'Increase' or 'Decrease'. To return the text size to its default setting, select 'Normal'.

The website's fonts have been chosen for their legibility on computer screens.

Alternative text

Images used to convey information on our website have alternative text attributes, often known as alt text, which describes the content of the image within the alt text. This means that the image can be understood by text browsers and assistive technologies such as screen readers. Many images on the website are used simply for decorative purposes, the text attribute for the image is left empty in line with accepted best practice.

Minimising the use of images

Live text is used rather than graphics wherever possible to reduce page download time and to increase your control over text size.

Print page options

A print page facility is provided on every page of the website. The size of the print text will reflect the text option you have selected within the website. For example, if you have large print selected on the website, the print page facility will print in large print.

Access keys

Access keys are used throughout this website to help users who have difficulty in using pointing devices such as a mouse or who prefer to use keyboard shortcuts.

This website uses the UK government access key system and the following keyboard shortcut commands are available.

S Skip navigation
1 Home page
3 Site map
6 Help
7 Complaints procedure
8 Terms and conditions
9 Feedback
0 Access key details

How to use access keys

Depending upon your browser type use one of the following:

Alt + [the accesskey]
Internet Explorer for Windows
Chrome for Windows
Safari for Windows

Shift + Alt + [the accesskey]
Firefox for Windows

Ctrl + Option + [the accesskey]
Safari for Mac
Chrome for Mac
Firefox for Mac

Shift and ESC keys + [the accesskey]

More in this section