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If you have any concerns or information relating to fraud or criminality in food supply chains, or you wish to whistleblow regarding a food business for which you work, contact Food Crime Confidential on 0207 276 8787 (9am to 4pm Monday-Friday) or report via our online service.

Food safety and hygiene guidance for food banks and charities

Transporting food safely

Guidance for if you transport food to the consumer.

Last updated: 13 October 2022
Last updated: 13 October 2022

Food must be delivered to consumers safe and fit to eat. You must ensure:

  • food is transported in packaging or containers that prevent contamination
  • chilled and frozen foods are delivered to consumers in a way that ensures that they do not become unsafe or unfit to eat (for example, by using cool bags and boxes, or refrigerated vans)
  • raw and ready-to-eat foods are kept separately

Follow our food safety for food delivery guidance for more information.