Privacy notice - local authority contacts

Information on the local authorities contacts privacy policy, why we require data, what we do with the data and your rights.
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The Food Standards Agency will be what is known as the ‘Controller’ of the personal data provided to us.

Why we need it

We need to collect this information for communicating and sharing information in relation to the delivery of food and feed official controls.

You have consented to provide this information to us but can withdraw your consent at any time by getting in touch with us.

What we do with it

We retain personal information only for as long as necessary to carry out these functions, and in line with our retention policy. This means that this information will be retained for as long as you are an active user and no longer than 12 months after last login. We will remind you when your account is to be deleted due to inactivity. If you notify us that you no longer wish to be listed on the database we will delete your information immediately.

All the personal data we process is located on servers within the European Union. Our cloud based services have been procured through the government framework agreements and these services have been assessed against the national cyber security centre cloud security principles.

No third parties, except for the platform provider - RHE Global Ltd, will have access to your personal data unless the law allows them to do so. In line with this commitment your information may be passed to other government departments. The Food Standards Agency will sometimes share data with other government departments, public bodies, and organisations which perform public functions to assist them in the performance of their statutory duties or when it is in the public interest. This will include the sharing of lead officer details with the Animal and Plant Health Agency (APHA) for the purposes of Certification Support Officer training.

Your rights

You have a right to see the information we hold on you by making a request in writing to the email address below. If at any point you believe the information we process on you is incorrect you can request to have it corrected. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our Data Protection Officer in the FSA is the Information Management and Security Team Leader who can be contacted at the email below.