Natures Menu recalls its ‘Country Hunter 80% Farm Reared Turkey with Wholesome Fruit and Veg’ frozen pet food because of the presence of salmonella

Last updated:
28 November 2016
product recall
Natures Menu is recalling its ‘Country Hunter 80% Farm Reared Turkey with Wholesome Fruit and Veg’ frozen pet food, because the product contains Salmonella. Salmonella is a bacterium that can cause food poisoning.

The FSA is issuing this product recall notice because we are responsible for animal feed regulations and their enforcement through local authorities.

Risk

The presence of salmonella in the product listed below. Salmonella is a bacterium that can cause food poisoning in humans. The product could therefore carry a potential risk through direct handling or indirectly for example from food contact surfaces. In humans, symptoms caused by salmonella usually include fever, diarrhoea and abdominal cramps.

Product details

Product: Country Hunter 80% Farm Reared Turkey with Wholesome Fruit and Veg (frozen pet food)

Brand: Natures Menu

Pack size: 1kg

Batch code: 13122017

‘Use by’ date: 13 December 2017

Action taken by the company

Natures Menu is recalling the affected product from its customers. Product recall notices will be sent to all businesses that sell the product, explaining to customers the reason for recall and the actions they can take if they have bought the affected product.

No other Natures Menu products are known to be affected.

Advice to consumers

When handling and serving raw foods for pets it is always advised to clean utensils and feeding bowls thoroughly. If you have bought the above product and wish to return it, please contact Natures Menu on their free phone number 0800 0183770 or by email at customerservices@naturesmenu.co.uk where you will be given a full refund and Natures Menu will arrange to collect the product.  

About product recalls and withdrawals

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The FSA issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food. In some cases, a 'Food Alert for Action' is issued. This provides local authorities with details of specific action to be taken on behalf of consumers.

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Ref: PRIN 66/2016