Thorntons recalls Hollow Milk Chocolate Jolly Santa

Last updated:
19 January 2017
product recall
Thorntons is recalling all batches of its Hollow Milk Chocolate Jolly Santa because they may contain a piece of plastic.

Product details

Product: Thorntons Hollow Milk Chocolate Jolly Santa
Pack size: 200g
Batch codes: All

No other Thorntons products are known to be affected.

Risk

Product may contain a piece of plastic which could represent a safety risk. 

Our advice to consumers

If you have bought the above product do not eat it. Instead, return it to any Thorntons store for an alternative product or a full refund. For Thorntons contact details please see the attached notice. 

Action taken by the company

Thorntons is recalling the above product. Point of sale notices will be displayed in all Thorntons retail and franchise stores. This notice explains why the product is being recalled and advises consumers what to do if they have bought it. Please see the attached notice.

About product recalls and withdrawals

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The FSA issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food. In some cases, a 'Food Alert for Action' is issued. This provides local authorities with details of specific action to be taken on behalf of consumers.

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Ref: FSA-PRIN-01-2017