Baseline study with SME food businesses

Research study among small and medium-sized (SME) food businesses (FBOs) to measure awareness of and compliance with food safety guidelines and regulations.
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This research found that SME FBOs are largely confident that they can find and access the information they need on food safety and hygiene regulations (86%).

However, 35% agree they would like more help and information on what to do. Perceptions of the FSA were largely positive:

  • 87% stated we are trustworthy, honest and reliable
  • 73% agreed that we make legislation changes clear to businesses
  • 73% said they get the information they need to run their business with good food hygiene standards
  • 22% had tried to contact us in the past six months; the most common reason for contacting was to query or check their understanding of regulations
  • 55% said they would prefer to receive a leaflet from us about legislation changes and 40% would prefer an email