A food incident is where there are concerns about actual or suspected threats to the safety of food or feed that could require intervention to protect consumers' interests.

Businesses are legally required to inform their local authority/port health authority and the Food Standards Agency if there is reason to believe that food or feed is not compliant with the safety requirements and should be immediately withdrawn or recalled from sale.

Report an incident in England, Wales, or Northern Ireland

We have removed the Incident Reporting Form and have replaced it with a simpler email registration process. From the 17th of November 2025 you are requested to email the relevant team dealing with your incident:

England: FSA.Incidents@food.gov.uk;

Wales: FSA.IncidentsWales@food.gov.uk;

Northern Ireland: FSA.IncidentsNI@food.gov.uk

and include this key information:

1.      Name of the business involved and their full postal address

2.      A brief description of the investigation to date, as a minimum provide the product details, quantities affected, any hazards identified. If available include distribution and traceability and any relevant photographs.

3.      Provide a summary of action taken and if available the result of any root cause analysis carried out.

4.      Details of any specific advice you need from the FSA.

5.      Confirmation of the relevant out of office contact details.

If you get an email from our new email address, please respond to that email as it will link directly to that incident. If you require more information about what to include in your message please find more information from the Guide for LAs and FBOs reporting and incident to the FSA in England, Northern Ireland and Wales.

Report an incident in Scotland

If you are in Scotland, or the incident relates to a business in Scotland, please report the incident to Food Standards Scotland.