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Behaviour and perception

What role does consumer and Food Business Operator behaviour and perception play in ensuring food safety and standards?

The Behaviour and Perception Area of Research Interest (ARI) looks at understanding the role that consumer and business behaviour and perception has in ensuring food safety and standards. The overarching aim of this ARI is to investigate consumers’ and businesses’ behaviours, beliefs and potential misconceptions around food hygiene and safety. 

Under this ARI we will identify research gaps, collect evidence and data on a range of topics, including:

  • food allergies
  • food Hygiene Rating Scheme (FHRS) 
  • behaviours in kitchens
  • meat sector compliance incentives

This ARI will provide a range of evidence that will be analysed and used by FSA teams in alignment with the FSA’s mission. Through identification of knowledge gaps, we can inform policy making in an efficient and targeted way, to achieve higher regulatory compliance, as well as a positive impact on consumers’ health. As the independent government department with the exclusive remit for food, it will enable us to fulfil a crucial role in informing the wider debates around issues such as food affordability.

Important
From 1 August 2024 we publish reports in this area of research interest (ARIs) on our dedicated FSA Research and Evidence platform.

 

Research projects related to the programme

Identifying activist consumers of food (March 2016)

Insight project building on a 2015 consumer segmentation to identify different consumer attitudes to food safety, hygiene and preparation. This research focused on improving understanding of attitudes and behaviours towards a wide set of food related topics.

Baseline study with SME food businesses

Research study among small and medium-sized (SME) food businesses (FBOs) to measure awareness of and compliance with food safety guidelines and regulations.

Food supplements consumer research

We commissioned in depth research into consumer attitudes and behaviours in relation to food supplements. Our aim was to further our understanding of both mainstream and ‘niche’ food supplement consumption, in order to inform the development of policy in this area.

Trust in a changing world

We commissioned two research studies on trust in relation to food: Trust in a changing world - Rapid Evidence Assessment and Deliberative Forums.

Our Food Future

This research was commissioned to add to a growing evidence base on UK consumers’ views of the world we live in, where we are headed, and what we want to see from Our Food Future.

Consumers' views on EU and food

We have conducted consumer insight research into the views of consumers in relation to the EU and food issues. Summary of findings are available.

Raw drinking milk consumer insight report 2018

Understanding of the term ‘raw milk’ remains high, with 8 out of 10 consumers able to correctly identify what the term means when prompted – an identical finding to that from 2012.