Contact us
Report a food problem, give us feedback or find our contact details.
Useful services for consumers
- Report a food problem, including food poisoning
- Report a problem with a food hygiene rating
- Make a Freedom of Information request
Useful services for food businesses
- Report a food incident
- Report a suspected food crime issue
- Give us feedback
- Apply for a regulated product authorisation
Starting a new food business
For advice on requirements for starting a new food business contact your local authority food safety team.
Food hygiene ratings
If you have a query relating to a food hygiene rating of your business, contact your local authority food safety team.
Get in touch
We welcome correspondence in English and Welsh.
General enquiries
Helpline: 0330 332 7149
Open 9.00 until 17.00, Monday to Friday
Email: helpline@food.gov.uk
FSA in Wales:
Email: walesadminteam@food.gov.uk
FSA in Northern Ireland:
Email: infofsani@food.gov.uk
Food Standards Scotland (FSS) is the public sector food body for Scotland.
Contact Food Standards Scotland
Food Crime Confidential
Press and media
Email: fsa.communications@food.gov.uk
Phone: 020 7276 8888
Out of hours urgent media enquiries only: send a text message to 07507 309 584 (please note you cannot call this number).
In the text message please provide: your phone number, name, organisation, summary of your request.
Achieving Business Compliance (ABC) programme
Email: ABC@food.gov.uk
Our offices
Correspondence address
Foss House
Kings Pool
1-2 Peasholme Green
York YO1 7PR
York office location on map
Headquarters
Floors 6 and 7, Clive House
70 Petty France
London SW1H 9EX
London office location on map
Wales
11th Floor, Southgate House
Wood Street
Cardiff CF10 1EW
Cardiff office location on map
Northern Ireland
10c Clarendon Road
Belfast BT1 3BG
Belfast office location on map